As part of the transactional process, we will attempt to verify the age of the person purchasing any bladed product using Experian’s Prove ID Service. This system will seek to verify the customer’s details against several databases in order to clarify the customer’s age.
There are two possible outcomes when we perform this check.
1. The customer’s age is verified and they are confirmed as over the age of 18. In this case, the order will progress through our systems and be delivered as normal.
2. The customer’s age cannot be verified and it is not possible to confirm whether they are over the age of 18 or not. In this case, our Customer Services will attempt to contact the customer for verification of their age. If successful, the order will be processed and delivered, if unsuccessful, the order will be cancelled. Age-restricted goods display the following text on the product detail page of our website.
“You must be 18 or over to buy this item. All knife orders will be subject to age verification.”.